How cookies are used by Text Healthcare

Text Healthcare wants to provide online services that are easy to use, useful and reliable. This can involve placing small amounts of information on your computer or mobile phone or other devices. These include small files known as cookies. If you wish to restrict or block the cookies which are set by the Text Healthcare website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone, you will need to refer to your handset manual. Blocking cookies completely may cause Text Healthcare website to function incorrectly or to cease functioning in-part or in whole.

Why Text Healthcare uses cookies

Text Healthcare does not use cookies that can be used to identify you personally. These pieces of information are used to improve or deliver services for you through, for example: ·

• Enabling a service to recognise your device so you don’t have to give the same information several times during one task
• If logged in to a service, cookies will be used to remember your ‘session’ so that you remain logged in until your session expires or you choose to sign out
• Anonymously measuring how people are using our services, so that the services can be made easier to use and that there is enough capacity to ensure speed of use

Our use of cookies

This is a list of the main cookies set by Text Healthcare website, and what each is used for. For information about any cookies used by these pages/services, please contact Text Healthcare.

‘Google Analytics’ – web metrics

Name: Session

This stores your session ID to allow you to navigate the site.

Prohibiting the Collection of Cookies

If you would like to prevent Text Healthcare from collecting cookies when you visit our site, please update your privacy settings in your browser. For information about how you can control the kinds of cookies you accept there, see information on the following sites:

www.google.co.uk/goodtoknow/manage-data/

www.mozilla.org/en-US/privacy/

www.privacy.microsoft.com/en-gb/default.mspx

How you can help to protect your Personal Information

Your information is stored by Text Healthcare in a secure, password-protected, databases so that no other users have access to your account or other personal information. We strongly recommend that you do not divulge your password to anyone. Text Healthcare will never ask for your password in any unsolicited correspondence.

Remember to log out of any subscription signed-in services each time you have finished using them. This ensures that nobody else will be able to access any personal messages, information and correspondence in your subscribed services at the computer that you have been using to access it.

Never allow your browser to remember your subscription service user name and password, as this may allow another user of your computer to log on as you.

Enquiries, feedback and complaints

If you have any questions or comments about the handling or protection of your personal information privacy issues, Text Healthcare data protection, your rights under this Policy or if you wish to obtain details of the personal information that we may hold about you. 

Please contact us via e-mail or in writing (Customer Services, M2M Data Connect Limited t/a Text Healthcare 12 Princess Street, Knutsford, Cheshire WA16 6D).

When contacting us, please quote your name, together with your account user name and mobile number. We will be grateful if you provide a brief description of the information that you require. We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

Changes to this privacy policy

Text Healthcare reserve the right to ammend or modify this Privacy Statement at any time and in response to changes in application data protection and privacy legislation. 

If this Privacy Statement changes Text Healthcare will update this page. You should visit this page regularly so you know: 

• what personal information Text Healthcare collects.
• how Text Healthcare S uses your personal information.
• when (if ever) Text Healthcare shares your personal information with someone else.