Text Healthcare SMS Solutions help to reduce missed patient appointments

Text Healthcare Solutions & Medical Alerts.

NHS Healthcare text reminder

Avoid Missed Appointments

SMS alerts have been shown to reduce the number of missed doctor and dental appointments.

Send Reminders to Patients

Schedule SMS medical reminders to help patients take their medicine at the right time.

Communicate with Patients Faster

Raise awareness of certain diseases, or run educational campaigns regarding public health.

Why SMS reminders?

NHS Missed Appointments Are Expensive

0 +

GP appointments are missed each year in the UK

£ 0
Average cost of each appointment
£ 0
Total cost to the NHS on top of the disruption for staff

Simple and affordable pricing

One standard text message of 160 characters to a UK mobile phone costs one credit. You get all the required features and functionality at the fraction of the price of alternative solutions.

Small Business

Free Platform, API & support!

3.00p

Per Credit. No Hidden Fees

All prices exclude VAT

Enterprise

Sending over 10,000 messages

2.60p

Per Credit. No Hidden Fees

All prices exclude VAT

Flexible Payment Options

Use one of the following secure payment methods to purchase credits today.

Why Text Healthcare?

Help reduce your missed patient appointments and stay on budget.

No-shows  are an enormous financial drain on the system, due to the high costs of appointments, as well as the high operational costs of the healthcare system. Therefore, Text Healthcare is essential for hospitals, aged care facilities, area health services, outpatient facilities, medical and dental clinics, private practices, and complementary and alternative health organisations.

Whether you’re looking to send appointment reminders, deliver test results or maintaining a very tight schedule our text messaging solution will save you valuable time and money.

SMS Solutions for Healthcare

Mobile messaging makes perfect sense for the healthcare sector because it has a universal reach and the highest response rates among all communication channels.

Contact Management System

Very simple to use contact management system that contains your contacts/subscribers. Search on and manage all your subscribers. Search on name, number, group and source of sign-up. Send these contacts an SMS individually from here or as part of a group from the bulk SMS module.

Booking Reminder System

A great way to reduce no-shows because your patient has forgot about their appointment. You can setup confirm, cancel, and reschedule settings which will determine what to do when the contact texts in your respective keywords.

Desktop & Mobile Apps

Sync all your SMS medical alert systems with one dashboard that is available on PC, as desktop software, or on mobile phones.

Scheduled Text Messages

Send texts at the right time and schedule recurring health SMS for subscription renewals or medication reminders and alerts.

Check-in Remotely

Check-in remotely from their vehicles. Staff can text the patient when it's time for them to see their provider.

Online 2-Way SMS Chat

You can respond to patients quickly, even when high call volumes would typically cause a long wait time. All through a nice instant messenger interface!

Create patient groups

Get important education and information to specific groups of patients and send messages via text and/or email.

Scheduled Text Messages

Send texts at the right time and schedule recurring health SMS for subscription renewals or medication reminders and alerts.

SMS Attachments

Instantly send educational materials, lab results, and SMS medical condition updates as attachments with only a few clicks.

Send newsletters

Perfect solution for getting in-depth information to patients. Helping keep your patients informed.

QR Code Touch-Free Payments

When your customers are ready to pay, they can simply scan the QR code with their smartphone and pay you without having to interact.

SMS Automation

Auto-responders can be used to extend help during a medical emergency, to profile patients, to organize contacts and much more.

Bulk SMS API

A simple & lightweight API. Build SMS into your apps, websites and software in minutes, no matter what programming language you use.

Zapier SMS Integrations

Integrate SMS into your favorite reservation apps with our “no coding required” solution. Use our simple & quick Zapier business tools.

Frequently Asked Questions

SMS Automated doctor appointments are quick and simple with Text Healthcare, and it can be extremely beneficial for your hospital’s budget and internal flow.

 

This is how you can automate reminders with SMS and update your booking calendar automatically:

 

Step #1: Log in to your Text Healthcare account or sign up for a free 14-day trial.

 

Step #2: Navigate to the Zapier Integrations page. Text Healthcare integrates with hundreds of apps, including some of the most popular calendar and booking apps (e.g.BookingKoala, Lucid Meeting, Calendly, YouCanBook.me, etc.). Select your favourite app.

 

Step #3: Start defining a rule between Text Healthcare and your booking/calendar app to send out your health SMS appointment reminder automatically. Each app has unique triggers and actions that you can configure. You can send updates for every change made to the appointment or manage your contacts based on their responses.

 

Step #4: Configure additional rules for managing your booking calendar based on a user’s response.

Yes, Text Healthcare takes security very seriously. Your contacts and message data is held on its SMS platform which is hosted in a secure environment with the additional protection of a WAF (web application firewall) to restrict access and protect against common attacks. Secure end-to-end encryption is provided for customers that connect to the Text Healthcare online SMS reminder service platform.
As a data processor, Text Healthcare have introduced tools within our platform to assist in managing your existing customer SMS data compliantly with GDPR. All our internal policies and procedures are GDPR compliant and can view our public privacy policy by clicking here.

A standard SMS message has a maximum of 160 characters. Longer messages are definitely possible, however please be aware that exceeding 160 characters will constitute a ‘second’ message. The end user will see this as 1 long message on their handset.

 

When a message is longer than 160 characters, this is referred to as a multi-part message as it contains multiple messages (or multiple-parts). The total SMS limit then becomes 153 characters per ‘part’ as the 7 characters are used up by invisible headers and footers which denote which part of the message is being sent (i.e. Part 1 of 2).

No, your credits will never expire on active accounts. An active account is one which has sent SMS in the last 6 months.
We accept credit card and bank transfer. Let us know if you’d like to pay another way.
Yes, Text Healthcare is a 24/7, 365 days a year service.

Can’t find an answer to your question? Email us a question at [email protected]

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WHAT CUSTOMERS SAY

Rated 5/5 By Customers

Average 5/5 Google Review Rating based on verified customer reviews.

Daniel Whiteside

Excellent product and customer service. Very pleasant business to work with and will have the solution to any of your communication requirements. I would highly recommend this company. Fast, efficient and friendly.

Thomas Harry

Very good service. Worked with them now for over 6 months and a vast improvement on some of the larger telecom companies out there. They offer excellent value monthly packages and the customer service is prompt, efficient, extremely helpful and most friendly.

Sally Bates

Easy to use, modern clean interface, enough features and good support when required. Excellent value for money and a range of options to assist with all bulk SMS requirments.

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